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Frequently Asked Questions
1. HOW DO I KNOW IF I AM ELIGIBLE TO TAKE THIS COURSE? If your court provided you with a list of approved Home Study Traffic School courses and our name, 'Fun4UFast2' appears on that list then you are eligible to take this course! 2. MUST I TAKE THE ENTIRE COURSE IN ONE SITTING? This course gives you 2 options: you can take the course all at once or you can break the course into as many separate sessions as you like. Work at your own pace. You can log on and log off - we will keep track of your progress and return you to where you left off. Simply read the easy-to-follow text and complete the chapter quizzes along the way. The quizzes are designed to measure your progress--and to help you to prepare for the final exam, so you can pass it easily and get your Certificate of Completion. Like the name of the school says, it's fast and fun! 4. WILL I HAVE SUPPORT IF I EXPERIENCE A PROBLEM DURING THE COURSE? Our friendly and professional staff is waiting to answer your calls to make this course as easy as possible for you. Our customer service call center is open Mon-Fri 6:30AM - 8:00PM & Sat-Sun 6:00AM - 5:00PM (PST). Call us toll-free at (800)310-9060. Or you may e-mail us at info@fun4ufast2.com e-mails are responded to within 1 business day Monday-Friday. Weekend e-mails are responded to on Monday. 5. HOW LONG WILL IT TAKE ME TO COMPLETE THE COURSE? It's up to you! Work at your own pace. If you like, do a little bit each day. You'll be done in no time at all! Don't worry - you won't. But IF you do, it's not a problem. You can take the course as many times as necessary! 7. CAN I TAKE THE COURSE 24 HOURS A DAY, SEVEN DAYS A WEEK ? We never close! Our website is open 24/7 ? every day of the year! We?re ready whenever you are! 8. CAN I START THE COURSE RIGHT NOW? Absolutely! Just return to our Homepage and click on "Start Here". Our reliable website is available 24 hours a day, 7 days a week, 365 days a year! 9. MY DUE DATE IS TODAY OR TOMORROW. DO I STILL HAVE TIME TO TAKE YOUR COURSE? Okay, procrastinators, listen up! All you need to do is enroll right now and motor through the entire course today. Don't worry--you can do it! You might also call your court to ask about an extension, but that option varies by court.
10. WHAT TYPE OF PAYMENT DO YOU ACCEPT? We accept Visa, Mastercard, Discover, American Express and debit cards with the Visa or Mastercard logo. You can pay over the phone with a credit card or you can pay online via our secure website. A NEW PAYMENT OPTION! YOU CAN ALSO PAY ONLINE BY CHECK, TOO! 11. ARE YOU SURE YOUR SITE IS SECURE? Our site is secure. All payment information is stored on a secure server for you. None of your payment or personal information will ever be released to any third party. That's our promise to you, guaranteed. 12. HOW MANY QUESTIONS ARE ON THE FINAL EXAM? HOW MANY DO I HAVE TO ANSWER CORRECT TO PASS? The test is only 25 questions for most courts. You are required to receive a 20/25 to pass and receive a Certificate of Completion.
13. WHAT ARE THE SECURITY INSERTS AND SECURITY QUESTIONS? There are about 40 short phrases scattered throughout the text that have nothing to do with traffic safety. One might be: "Honk if you like strawberries." All you need to do is write them down on a piece of paper and use them to answer the security questions in the final exam. This is how we make sure that you have read through the entire course. 14. DIDN'T I ALREADY PAY FOR TRAFFIC SCHOOL THROUGH THE COURT? The fees you paid to the court cover their costs to process your records; it was not your tuition for the course. Traffic schools are privately operated businesses, and you will need to pay a similar tuition fee no matter which school you attend. The difference is, OUR course is fun and fast to complete! 15. WHAT IS MY CASE, CITATION OR DOCKET NUMBER? This is the number the court uses to identify your specific violation. In some courts it is the same as the number on your citation. The number is generally located on your paperwork and/or court receipt. Take special care to enter this number correctly when you register for the course. 16. HOW MUCH TIME WILL THE COURT GRANT ME TO COMPLETE THE COURSE? Most courts will give you 60 to 90 days to complete traffic school. But don't keep putting it off! Sign up now and get it done! 17. WILL THE COURT GRANT ME AN EXTENSION OF MY DUE DATE? Some courts will grant you an extension. You need to contact your court by phone or in person to make your request. 18. I WENT TO TRAFFIC SCHOOL WITHIN THE LAST 18 MONTHS. CAN I TAKE IT AGAIN? The California Vehicle Code says you may only attend traffic school once every 18 months. The 18 months is calculated from the date that the first citation was issued. It is your responsibility to confirm that you are eligible to attend. However, the Vehicle Code also says that you may attend traffic school twice within 18 months if you get special permission from a judge. (Vehicle Code 41501) 19. CAN I REVIEW THE COURSE MATERIAL BEFORE ANSWERING TEST QUESTIONS? Absolutely! From the "Student Profile" (table of contents) page, you may click on the chapter title of any completed chapter to review the course material from that chapter. While you are taking a quiz or the final exam, however, you will not be able to access this information. 20. WHAT IF I DON'T HAVE MY OWN E-MAIL ADDRESS? We use e-mail for much of our correspondence and you'll need an e-mail address to sign up. The confirmation that you have completed the course will be emailed to you. If you don't have an email address, there are a handful of companies that provide free email service that you can sign up with (e.g. www.hotmail.com or www.yahoo.com) 21. WHAT IF MY COMPUTER FREEZES OR I LOSE MY CONNECTION IN THE MIDDLE OF THE COURSE? You will be able to save your material after you complete each section. The course will keep track of where you left off, whether you signed off voluntarily or it was an accidental disconnection. 22. WHAT DELIVERY OPTIONS ARE AVAILABLE FOR MY COMPLETION CERTIFICATE? All completion certificates are sent via first class mail. You can expect to receive your certificate within 5 to 7 business days. (Probably sooner) If your deadline is approaching fast, or if you want an extra measure of security, Express Delivery is available in the following options 23. WHAT IF I DON'T HAVE MY OWN COMPUTER OR I AM TEMPORARILY AWAY FROM MY COMPUTER? You can complete our program using a computer at your local public library, at school, a cyber-cafe, at work (if your employer is agreeable) or at the home of a friend or relative. While this is a homestudy program, many people are on the move and use different systems. This course can be accessed by most available browsers, but optimal performance will be achieved with the most recent versions of Microsoft Internet Explorer, Mozilla or Netscape. You may upgrade Explorer at http://www.microsoft.com/ie. You may upgrade Netscape at http://www.netscape.com. You may upgrade Mozilla at http://www.mozilla.org. In most courts, a book course may also be available for purchase. Please call us or email us and we'll make sure. 24. WHERE DOES THE CERTIFICATE GO AFTER I COMPLETE THE COURSE? In some cases, both copies of the completion certificate are required by the court to be mailed back to you. The court requires you to sign the court copy of the certificate and return it to the court on your own.
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